Refund policy.
Clear information about cancellations, package purchases, and digital resources from EFT solution.
Before a session
You may request a refund for an EFT solution package within 7 days of purchase if no session has been completed. If a package includes a scheduled appointment, please contact us as soon as possible so we can review the request before that appointment takes place.
After a session has taken place
Completed sessions are not refundable. If you have purchased a multi-session package and decide not to continue after one or more sessions, please contact us to discuss the unused portion. Any refund for unused sessions will be considered case by case, taking into account sessions completed, payment-processing charges, and any applicable legal requirements.
Changing an appointmentRescheduling with care
Please give at least 24 hours’ notice if you need to cancel or reschedule. A late cancellation or missed appointment may be treated as a completed session. If an unexpected emergency prevents you from attending, contact us and we will review the circumstances with care.
Digital resourcesGuides and meditations
The EFT guide and meditation offered through this website are free resources. They are not eligible for a monetary refund. You may unsubscribe from related email communications at any time using the link in the email or by contacting us.
How to request a refundStart with an email
To request a refund or ask a question about a purchase, email info@eftsolution.com with your name, purchase date, package name, and the reason for your request. We aim to acknowledge requests within 5 business days and will communicate the outcome and any next steps in writing.
Important boundaryComplementary support, not healthcare.
EFT solution provides complementary coaching and energy-healing services. Nothing purchased through this website is medical or mental-health treatment, and a refund decision does not change the separate Medical & Practice Disclaimer.
Read the practice disclaimer